Privacy Policy

Effective Date: 7 November 2026
Last Updated: 7 November 2026

1. Introduction

Welcome to SAPNON. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how SAPNON collects, uses, processes, stores, shares and protects personal information when you visit our website, contact us, use our services or interact with applications operated by SAPNON.

This policy applies to users located in:

India
United States of America (USA)
United Kingdom (UK)
European Union (EU) and European Economic Area (EEA)
Other countries where SAPNON makes its services available.

By using our website or services, you acknowledge this Privacy Policy. Where applicable law requires consent, we will obtain consent through an appropriate method.

2. Information We Collect

Depending on how you interact with SAPNON, we may collect the following categories of information.

2.1 Personal Information

Full name.
Email address.
Mobile or telephone number.
Business or company name.
Business address and country.
Information submitted through contact and enquiry forms.

2.2 Business and Project Information

Website and mobile application requirements.
Business objectives and project descriptions.
Service preferences and project specifications.
Documents, files and materials voluntarily shared with us.
Client communications and project-related correspondence.

2.3 Technical and Device Information

When you access our website or applications, certain technical information may be collected, where enabled:

IP address.
Browser type and version.
Device type and operating system.
Language and regional preferences.
Pages visited and browsing activity.
Access dates and timestamps.
Referral sources.
Application diagnostics and performance information.

2.4 Information You Should Not Submit

Please do not submit passwords, payment card details, government identification numbers or other sensitive personal information through general website enquiry forms unless a specific secure process requests it.

3. How We Use Your Information

SAPNON may use collected information to:

Respond to enquiries and service requests.
Provide website and mobile application development services.
Deliver SEO and digital marketing services.
Prepare quotations, proposals and project plans.
Communicate with clients and prospective customers.
Process payments and maintain business records, where applicable.
Improve website functionality and user experience.
Monitor website performance and technical issues.
Prevent spam, fraud, misuse and unauthorised access.
Meet applicable legal and regulatory requirements.

We will not use personal information for purposes incompatible with the purposes disclosed to you, unless permitted by applicable law.

4. Legal Basis for Processing

Where required under applicable data protection laws, we process personal information on one or more of the following legal bases:

Consent provided by the individual.
Performance of a contract or steps requested before entering into a contract.
Compliance with legal obligations.
Legitimate business interests, where permitted by law.
Protection of legal claims and security interests.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal will not affect processing lawfully carried out before withdrawal.

5. Cookies and Tracking Technologies

Our website may use cookies, local storage and similar technologies to support website functionality, security, preferences and performance.

These technologies may include:

Essential cookies: Required for basic website operation.
Security cookies: Used to protect against fraud and unauthorised access.
Preference cookies: Used to remember settings and preferences.
Analytics cookies: Used to understand website usage and performance, where enabled.
Advertising cookies: Used for advertising purposes, where applicable.

You can manage cookies through your browser settings and any cookie preference controls made available on our website.

For visitors in the European Economic Area and United Kingdom, non-essential cookies and tracking technologies will be subject to applicable consent requirements.

6. Sharing of Personal Information

SAPNON does not sell personal information as part of its ordinary business operations.

We may share relevant information with trusted third parties when reasonably necessary to operate our business and provide services, including:

Website hosting and cloud infrastructure providers.
Email and communication service providers.
Payment processing providers, where applicable.
Analytics and website performance providers, where enabled.
Advertising and marketing platforms, where applicable.
Professional advisers and legal consultants.
Government authorities when legally required.

Such service providers may process personal information only as necessary for their authorised services and subject to applicable contractual and legal obligations.

7. International Data Transfers

SAPNON operates from India and may provide services to individuals and businesses in different countries.

Your personal information may be processed or stored in India or other countries where our hosting providers, infrastructure providers or authorised service providers operate.

Where personal information is transferred internationally, we will take appropriate steps to comply with applicable data protection requirements.

Where required under GDPR or UK GDPR, appropriate international transfer safeguards may include adequacy decisions, standard contractual clauses or other legally recognised mechanisms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.

Retention periods may depend on:

The nature and sensitivity of the information.
The purpose for which it was collected.
The duration of client relationships.
Legal, accounting and regulatory obligations.
Dispute resolution and security requirements.

When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable legal obligations.

9. Data Security

SAPNON takes reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, disclosure or destruction.

Security measures may include:

Access controls and authentication.
Secure website hosting.
Encryption where appropriate.
Software updates and security monitoring.
Reasonable administrative and technical safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Privacy Rights for European Union and EEA Users

If you are located in the European Union or European Economic Area, you may have rights under the General Data Protection Regulation (GDPR), subject to applicable conditions and exceptions.

These rights may include:

Right to access your personal information.
Right to correct inaccurate personal information.
Right to request deletion of personal information.
Right to restrict certain processing activities.
Right to data portability.
Right to object to certain processing activities.
Right to withdraw consent.
Right to lodge a complaint with a competent supervisory authority.

Where required, we will respond to requests within the time limits prescribed by applicable law.

11. Privacy Rights for United Kingdom Users

Individuals in the United Kingdom may have rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

These rights may include access, correction, deletion, restriction of processing, objection, data portability and withdrawal of consent, where applicable.

12. Privacy Rights for United States Users

Depending on your state of residence and eligibility, you may have rights under applicable US state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include:

Right to know what categories of personal information are collected.
Right to access personal information.
Right to request correction of inaccurate information.
Right to request deletion of personal information.
Right to obtain a portable copy of personal information.
Right to opt out of certain sales or sharing of personal information.
Right to limit certain uses of sensitive personal information, where applicable.
Right to exercise privacy rights without unlawful discrimination.

SAPNON does not sell personal information as part of its ordinary business operations. Where applicable, we will honour legally required opt-out requests and other consumer privacy rights.

13. Privacy Rights for Indian Users

For individuals in India, SAPNON will handle digital personal data in accordance with applicable provisions of the Digital Personal Data Protection Act, 2023, and rules and requirements in force.

Subject to applicable law, individuals may exercise rights relating to:

Access to information about personal data processing.
Correction and updating of personal data.
Erasure of personal data.
Withdrawal of consent.
Grievance redressal.
Nomination, where applicable.

14. Other International Users

Users located in other countries may have additional privacy rights under their local data protection laws.

SAPNON will address applicable requests in accordance with the legal requirements of the relevant jurisdiction.

15. Mobile Applications and Google Play Store

This Privacy Policy also applies to mobile applications developed or operated by SAPNON, to the extent that SAPNON is responsible for the relevant data processing.

Depending on the features and permissions of an application, information that may be processed includes:

Device information and operating system details.
Application usage and diagnostics.
Account information, where account functionality exists.
Information voluntarily submitted by users.
Crash reports and application performance information.
Device permissions required for specific application features.

Where applicable, our applications may use third-party SDKs and integrations for analytics, notifications, security, payments or other disclosed functionality.

Relevant data collection and sharing practices will be disclosed in the applicable Google Play Store listing and Data Safety section.

We do not request access to sensitive device information unless it is necessary for a disclosed feature and permitted by applicable law and platform policies.

16. Account and Personal Data Deletion

Where a SAPNON-operated application allows users to create accounts, users will be provided with an accessible method to request account deletion.

Users may submit privacy or deletion requests by contacting us at:

Email: sapnon@gmail.com

Please include your registered email address and relevant application or account details.

After verifying a request, we will process it in accordance with applicable laws and platform requirements.

Certain information may be retained where legally required, including financial, accounting, security or dispute-related records.

17. Children's Privacy

SAPNON's general business services and website are not directed towards children.

We do not knowingly collect children's personal information in violation of applicable laws. If we become aware of such collection, we will take appropriate steps to address the information.

18. Third-Party Websites and Services

Our website and applications may contain links to third-party platforms, websites and services.

These third parties maintain their own privacy policies and data handling practices.

SAPNON is not responsible for the privacy practices of external websites or services. We encourage users to review their policies before sharing personal information.

19. Automated Decision-Making

SAPNON does not intend to make decisions producing legal or similarly significant effects about individuals solely through automated processing, unless appropriately disclosed and permitted under applicable law.

20. Changes to This Privacy Policy

SAPNON may update this Privacy Policy from time to time to reflect changes in:

Our services and applications.
Technology and security practices.
Data collection and processing activities.
International privacy laws and regulations.
Google Play Store requirements.

Updated versions will be published on this page with a revised effective date.

21. Contact and Privacy Requests

For questions, complaints, data access requests, correction requests, deletion requests or other privacy-related concerns, please contact us:

Business: SAPNON

Website: https://sapnon.com/